Returns & Exchanges

At YDL Battery, we stand behind the quality of our power solutions and offer a 30-day return policy for unused products in their original packaging. We aim to ensure your complete satisfaction with every purchase through a transparent and efficient exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Shipment

  Securely pack the battery or accessory in its original box, ensuring all manuals and components are included to prevent damage during transit.

• 3.
  Ship the Product

  Affix the provided shipping label or use a trackable carrier to send the package back to our designated fulfillment center for inspection.

• 4.
  Receive Refund or Exchange

  Once our technicians verify the item's condition, we will process your refund to the original payment method or ship your replacement within 5 business days.